Security & Privacy

Doctini has been designed from the ground up to provide customers with state-of-the-art security through every step of its document management process. The company does everything practical to ensure that the documents sent to Doctini are secure, kept strictly confidential and you have 24/7 access to them.

Doctini Security & Privacy Highlights

• Customer accounts, documents and date are password protected, and no one can access that data unless they have been granted permission.
• QuadNova performs a comprehensive security check on all employees working with Doctini, prohibits recording instruments in the processing center, and tracks every document through the entire system.
• All documents and data are stored in Amazon's nondescript data centers to ensure maximum security, confidentiality, and dependability.
• All communications with the Doctini website and the documents customers view or send to Doctini are fully encrypted.
• QuadNova does not sell or rent your information to third parties without your explicit consent.
• On cancellation, your documents are made available to you for download for 30 days before they are purged forever.

Doctini Security & Privacy Details

Application Security

• Password protected accounts with user-configurable access
• All passwords encrypted during transmission and storage
• SSL encryption of documents and data access
• Automated inactive session time-outs
• Pure web application, no downloads needed

Data Center Security

• Amazon's proven, secure, large-scale data centers
• Nondescript, military grade, perimeter control beams and natural boundary protection
• Access permitted to authorized personnel with multi-layer, two-factor authentication
• State-of-the-art intrusion detection systems
• 24x7x365 onsite security

Scanning Center Security

• Comprehensive background check for all operational personnel
• No recording devices permitted in operations center
• All documents tracked throughout the system

Privacy Policy

• Customer information is not sold or rented to third parties without explicit consent
• Customer information is purged in its entirety from systems on cancellation